Pulse presents a number of insights about your store to help you increase profitability and fix issues that are costing you money. Insights can be found on the right hand side of your Dashboard when you log in to Pulse.
What does 'Items with Excessive Waste' tell you?
This insight highlights products where the amount of waste keyed looks to be excessive to the extent that it was probably a miskey rather than intentional.
In a lot of instances, this can be caused by someone using an HHT to scan the waste and then scanning the next barcode instead of entering the actual quantity or a simple miskey when entering waste into the ePoS system.
Why is it useful?
Having these potential mistakes remain in the system can hide real problems with waste, and because sometimes the mistakes have a very material value associated with them, it can seriously affect Adjusted Margin so they need to be reviewed, and if necessary cleared.
Selecting this insight will display a grid listing all of the items where excessive waste has occurred. Below we explain what each column is referring to. If you need more help understanding how a grid works, make sure to read our How to use Grids guide.
Note: If you want to view any image in this article in more detail, you can right click the image and click 'View in new tab'.
From left to right the columns are as follows:
Selection Box: This allows you to select this product so that an action can be carried out.
Note: multiple products may be selected at the same time to carry out the same action.Product: The product description.
Category: This is the category associated with the product.
Barcode: This is the product barcode.
Supplier Code: The supplier or internal code for the product.
Date Keyed: The date this transaction was keyed into your ePoS system.
Waste Cost: The cost (i.e. based on your purchasing cost) of the waste keyed.
Waste Qty: The quantity of waste keyed - dependant on the product this could be units or kgs.
Transaction ID: The transaction ID recorded in your ePoS system for this waste record.
Employee ID: The employee ID responsible for keying this transaction (if known).
Note: Selecting the product icon (shown below) opens up the product page for the product in question in a new tab. This allows you to take a more detailed look at this item if required.
What should you do?
Sometimes the waste you see can come as a surprise, so you might want to investigate what's going on with the product/process in general.
There are also a number of actions you can take from within Pulse:
Add to campaign
You can add selected products to a campaign. This might be nothing to do with the excessive waste itself - maybe you want to add it to a merchandising or Spotlight campaign - to improve sales, or add it to a replenishment campaign. Learn more about campaign types here.
Clear Waste Error
If you know that the waste is not genuine (i.e. it is the result of a keying mistake), you want to get rid of it so it does not impact other measures within the system. Selecting Clear Waste Error will do just that, and this waste record will be removed from the system, and any aggregated measures it had an impact on will fix themselves overnight.
Need more help?
Email us at support@markethub.ie with as much information about your issue as possible, and we will get back to you as soon as we can.